RMA & Returns Associate
Core
Manage the processing, inspection, documentation, and disposition of customer returns and stock rotation material to maximize inventory recovery and prevent nonconforming items from re-entering saleable inventory.
Role type
Associate (returns processing and quality inspection)
Builds
Controlled inventory flow for Critical Power and Digital Infrastructure products
Domain
Industrial manufacturing / Supply chain / Electrical infrastructure
Required skills
Physical inspection, inventory control, transaction accuracy, discrepancy investigation, material handling, documentation
Preferred skills
Warehouse operations experience, ERP/WMS transactions, electrical/electronic product knowledge, lift truck operation, quality discipline certification
Technologies
ERP, WMS
Responsibilities
Receive and process returns against authorized RMAs, perform physical and visual inspections of returned material, coordinate disposition of inspected material, maintain accurate records of quantities and serial numbers, segregate aged or obsolete material, reconcile physical material with system records.
Seniority
Entry-level / Associate