CareerPlan

RMA & Returns Associate

Toronto, Ontario, CAN, M9W 5X9Full-time2026-11-06 → 2026-11-10

Core

Manage the processing, inspection, documentation, and disposition of customer returns and stock rotation material to maximize inventory recovery and prevent nonconforming items from re-entering saleable inventory.

Role type

Associate (returns processing and quality inspection)

Builds

Controlled inventory flow for Critical Power and Digital Infrastructure products

Domain

Industrial manufacturing / Supply chain / Electrical infrastructure

Required skills

Physical inspection, inventory control, transaction accuracy, discrepancy investigation, material handling, documentation

Preferred skills

Warehouse operations experience, ERP/WMS transactions, electrical/electronic product knowledge, lift truck operation, quality discipline certification

Technologies

ERP, WMS

Responsibilities

Receive and process returns against authorized RMAs, perform physical and visual inspections of returned material, coordinate disposition of inspected material, maintain accurate records of quantities and serial numbers, segregate aged or obsolete material, reconcile physical material with system records.

Seniority

Entry-level / Associate