Customer Service Repairs Executive
Core
Manage the end-to-end repair process for aftermarket aerospace customers, ensuring on-time deliveries and identifying new business opportunities.
Role type
Customer Service Repairs Executive
Builds
Aftermarket repair services for aerospace units
Domain
Aerospace / Aftermarket repairs
Required skills
Aerospace experience (military and civil), ERP system proficiency, EASA 145 knowledge, export/import awareness, order processing, quotation generation, cash collection support
Preferred skills
Opportunity identification, MS Office proficiency, strong organizational and planning skills
Responsibilities
Review customer orders and challenge requirements prior to work commencement, load repair orders into ERP systems, provide timely order updates, manage customer interfaces for aftermarket support contracts, resolve customer issues and payment delays, support cash collection processes