Superviseur Support IT F/H
Core
Manage a multi-site IT support team across France, ensuring operational excellence and coordinating complex incident resolution for Eaton's industrial sites.
Role type
Senior IT Support Team Lead / Manager
Builds
IT support services and infrastructure stability for industrial sites
Domain
Industrial manufacturing / IT Infrastructure
Required skills
IT infrastructure management, Microsoft environments, team leadership, incident escalation, service level management, continuous improvement, project coordination
Preferred skills
Digital transformation projects, multi-site coordination
Technologies
Microsoft environments, industrial equipment
Responsibilities
Lead and develop a multi-site IT support team, pilot complex incident resolution, coordinate support activities with global IT teams, ensure local IT infrastructure functionality, apply IT service management processes, support infrastructure evolution projects, drive continuous improvement initiatives
