IT Operations Business Relationship Manager
Core
IT Operations Business Relationship Manager accountable for IT support and partnership with ESS CPS divisional leadership, acting as the day-to-day IT face for CPS operations and engineering leaders.
Role type
IT Operations Business Relationship Manager
Builds
ERP, infrastructure, and operational platforms for CPS operations
Domain
Industrial manufacturing / IT Operations
Required skills
ERP (SAP), MES, manufacturing IT, end-user support, shop-floor systems, stakeholder management, business acumen, operational mindset
Preferred skills
coaching capability, ability to operate independently
Technologies
SAP, MES
Responsibilities
Own the day-to-day IT relationship with ESS CPS divisional leadership; Be the IT face for CPS operations and engineering leaders; Drive divisional IT execution — ERP, infrastructure, and operational platforms; Triage and resolve operational IT issues impacting CPS delivery; Translate divisional priorities into IT demand and feed into the ESS Group BRM portfolio; Partner with global IT delivery teams on CPS rollouts and improvements; Build deep operational understanding of the CPS business; Be accountable for IT outcomes across ESS CPS operations.
Seniority
Senior, hands-on IC