Technical Customer Service Specialist
Core
Manage technical and project inquiries for EX power distribution systems and configured products for the Nordic region, focusing on the Norwegian offshore market.
Role type
Technical Customer Service Specialist
Builds
EX distribution panels and hazardous area electrical solutions
Domain
Industrial power distribution / Hazardous area electrical equipment
Deliverable
product features
Required skills
EX electrical panels knowledge, SAP, project management, problem-solving, Norwegian language, English language
Preferred skills
Customer-oriented experience, computer skills (MS Office, CRM)
Responsibilities
Specifying and quoting offers for EX distribution panels, providing technical support to the hazardous area electrical sector, supporting Field Sales with identifying opportunities, coordinating deliveries with factories, preparing standard reports, maintaining SAP system and master data
Seniority
Mid-level, 5 years experience