Lean CI Specialist, Customer Experience
Core
Lead the deployment of the Continuous Improvement (CI) vision and strategy across EMEA, driving Lean and Six Sigma process deployment, training, and mentoring to improve factory margins, product delivery, safety, and reduce variation.
Role type
Senior IC Lean CI Specialist (Continuous Improvement)
Builds
Operational excellence frameworks, CI roadmaps, and capability building programs for the Electrical EMEA Commercial Operations team
Domain
Industrial manufacturing / Business Services / Operational Excellence
Required skills
Lean and Six Sigma methodology, process improvement, stakeholder influence, problem-solving, data analysis, change management, project leadership, gap analysis, training and mentoring
Preferred skills
Lean tools (5S, VSM, SUR, TPM, LMF), low volume/high mix environment experience, Operations or Supply Chain background, Microsoft Office proficiency
Technologies
Lean tools, Six Sigma tools, Microsoft Office Suite
Responsibilities
Lead development and implementation of site Lean and Six Sigma strategy; Conduct ECIS assessments and identify performance gaps; Drive short-term and long-term business improvements; Utilize Lean tools to eliminate waste and drive KPI improvements; Support the Continuous Improvement council; Coordinate improvement activities including Kaizen events and benchmarking; Provide coaching on Lean and Six Sigma methodologies.
Seniority
Senior, hands-on IC