IT Operations Engineer
Core
Lead IT support delivery, manage critical infrastructure, and drive projects to support UK and USA operations for a defence technology company.
Role type
Senior IT Operations Engineer
Builds
Secure, reliable, and scalable IT environment supporting global defence operations
Domain
Defence / Cybersecurity / IT Infrastructure
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
IT infrastructure management, systems administration, third-party support management, Microsoft 365 administration, Azure management, network design and configuration, capacity planning, incident response planning, security clearance acquisition
Preferred skills
ISO 27001 management system experience, Cyber Essentials knowledge, IT hardware budgeting, supplier management
Technologies
Microsoft 365, Azure, SharePoint
Responsibilities
Lead managed support provider and manage SLAs, manage network design and hardware lifecycle, maintain Microsoft cloud platforms, deliver infrastructure projects, plan capacity and budget, maintain business continuity plans, support USA IT operations
Seniority
Senior, hands-on IC with leadership responsibilities