Senior Associate, AI Consultant
Core
AI Consultant driving customer adoption, training, and implementation of Glia's Banking AI platform to help financial institutions integrate AI agents and maximize business impact.
Role type
Senior IC AI Consultant (Customer Success & Implementation)
Builds
Banking AI Operating System with specialized agents for voice and digital workflows
Domain
Financial Services / Banking / Generative AI
Deliverable
production ML models
Required skills
AI strategy consulting, customer success management, Generative AI implementation, prompt engineering, process flow diagramming (UML), cross-functional collaboration, data-driven analysis
Preferred skills
Financial services industry experience, training/teaching background, UX background, AI ethics knowledge
Technologies
Glia Virtual Assistant, Large Language Models, Conversational AI
Responsibilities
Drive customer adoption and renewal of AI features, execute client training initiatives, implement AI products on time and budget, analyze AI performance metrics, provide pre-sales consultancy, serve as technical advisor for AI inquiries, collaborate with product/engineering teams, document client processes
Seniority
Mid-Senior, hands-on IC
