Graduate Service Engineer
Core
On-site installation, implementation, maintenance, and repair of hardware, software, and networking solutions for customers.
Role type
Graduate Service Engineer
Builds
Fully integrated solutions including peripherals, communications, operating systems, and applications software
Domain
Biomedical Engineering / Life Sciences / Chemistry
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
Hardware installation, software configuration, network product setup, performance diagnostics, maintenance and repair, preventive maintenance advising, equipment calibration, lead qualification, internal technical training delivery
Preferred skills
Customer service experience, third-party product knowledge, internal technical training delivery
Technologies
Hardware, software, networking products, operating systems, peripherals, communications, applications software
Responsibilities
Install and optimize hardware/software/network products at customer sites, diagnose and resolve product performance problems, perform maintenance and repair services, advise customers on preventive maintenance, respond to potential equipment issues, deliver integrated solutions, manage product escalations, conduct on-site equipment calibration, train field engineers or customers
Seniority
Entry-level / Graduate