Technical Specialist Transmission Core
Core
Execute technical operational processes and provide 24x7 support to maintain network availability for multi-vendor Metro/Long-Haul DWDM networks.
Role type
Tier 2 Network Operations Specialist (DWDM)
Builds
Network strategies, solution onboarding, and operational improvements for Optus' mobile, broadband, and digital solutions.
Domain
Telecommunications / Optical Networking
Required skills
DWDM technologies (ROADM, TOADM, Optical Amplifiers), SyncE, PTP protocols, incident resolution, root cause analysis, network change management, alarm filtering, correlation analysis, KPI/SLA reporting
Preferred skills
Stakeholder engagement, mentoring, automation initiatives, tools strategy
Technologies
DWDM, ROADM, TOADM, Optical Amplifiers, SyncE, PTP
Responsibilities
Resolve escalated incidents from Managed Services, contribute to Problem Management and root cause analysis, manage escalations from Service Assurance Managers, assist with network changes and upgrades, recommend network design improvements, support automation and alarm filtering efforts, provide input into KPI and SLA reporting
Seniority
Mid-level, hands-on IC
