Parts Interpreter
Core
Provide technical parts support and solve complex customer enquiries for heavy vehicle components.
Role type
Parts Interpreter (Technical Support)
Builds
Engine, transmission, and chassis component solutions for dealers and branches.
Domain
Heavy-duty trucks, diesel engines, and commercial vehicle parts distribution.
Deliverable
product features
Required skills
Knowledge of heavy-duty trucks and diesel engines, ability to identify correct parts solutions, proficiency with electronic parts catalogues and databases, order tracking and inventory management.
Preferred skills
Previous experience as a Parts Interpreter, Parts Advisor, or Parts Specialist, strong problem-solving abilities.
Responsibilities
Provide technical parts support to dealers and branches, respond to customer enquiries, liaise with OEM partners, assist with order tracking and new part number creation, support inventory management, train customers on electronic parts tools.
Seniority
Individual Contributor