Hotliner Technique Poids Lourds H/F
Core
Technical hotline specialist for heavy trucks who analyzes client needs, provides technical advice on parts compatibility, and manages commercial quotes.
Role type
Technical hotline specialist (heavy trucks)
Builds
After-sales parts solutions for professional clients
Domain
Automotive parts distribution / Heavy truck maintenance
Deliverable
client delivery
Required skills
Technical advice on heavy truck parts, commercial quote management, quality claim handling, network coordination
Preferred skills
Knowledge of heavy truck mechanics, automotive spare parts industry
Responsibilities
Provide technical advice on heavy truck parts selection and compatibility, Establish and follow up on commercial quotes, Handle technical quality claims and warranty issues, Participate in technical training sessions with clients and suppliers
