Training & Support Team Leader
Core
Lead a team of Training & Support Officers to deliver supported employment services and oversee warehouse operations for employees with disability.
Role type
Senior IC team leader (supported employment & warehouse operations)
Builds
Supported employment outcomes and warehouse operational efficiency
Domain
Disability services / Supported employment / Warehousing
Deliverable
client delivery
Required skills
Team leadership, coaching and mentoring, operational management, incident management, compliance auditing, strengths-based approach, neuroaffirming practices, problem-solving
Preferred skills
Experience in disability services, community services, or manufacturing
Responsibilities
Lead, coach and support a team of Training & Support Officers; Drive a culture that celebrates strengths, builds confidence and promotes inclusion; Support Supported Employees to achieve their employment goals; Oversee day-to-day warehouse operations, quality and productivity outcomes; Champion safe work practices and continuous improvement; Manage incidents, wage assessments, audits and compliance activities