Junior Technical Operations Manager (m/w/d)
Core
Junior Technical Operations Manager supporting Technical Operations to ensure smooth process flow, coordinate between Operations and Tech teams, and assist customers with project planning and remote maintenance.
Role type
Junior Technical Operations Manager
Builds
Technical projects and customer support processes
Domain
IT Operations / Project Management
Required skills
Project management, process coordination, remote maintenance, customer support, cross-functional collaboration, product knowledge, installation support, planning
Preferred skills
CRM tools, project management tools, entrepreneurial mindset, analytical work
Technologies
CRM tools, project management tools
Responsibilities
Coordinate interface between people, processes, and product; support planning and organization of technical projects; provide remote maintenance and troubleshooting; act as bridge between Operations and Tech teams; share product knowledge with customers and colleagues; contribute innovative ideas for product expansion; support installation team; develop detailed project plans.
Seniority
Junior, entry-level with practical experience preferred
