Senior POS Configurations Support Specialist
Core
Manage and execute POS system changes for the Radar product, including installation, troubleshooting, and integration support for enterprise restaurant customers.
Role type
Senior IC POS Configuration Specialist
Builds
POS integrations and configurations for the Radar SaaS platform
Domain
Restaurant technology / SaaS
Deliverable
product features
Required skills
POS system configuration, integration troubleshooting, ticket management, documentation, customer communication
Preferred skills
SQL, API integration knowledge, enterprise account management
Technologies
Radar platform, POS systems
Responsibilities
Configure and initialize new integrations for Radar customers, troubleshoot integration discrepancies, handle tickets for assigned Enterprise Radar customers, document software defects, update relevant documentation for POS integrations, manage and troubleshoot customer exports from Radar
Seniority
Senior, hands-on IC
