Store Manager - Glen Waverley
Core
Lead a campus operation for an education provider, ensuring safety, operational excellence, and elite student experiences.
Role type
Senior operations manager (education campus)
Builds
Campus operations, student trial experiences, and service team performance
Domain
Education / Student Success
Required skills
Team leadership, operational discipline, crisis management, process improvement, stakeholder communication, problem solving
Preferred skills
Customer service leadership, long-term mindset, continuous improvement
Responsibilities
Lead and develop the service team, oversee campus operations (opening/closing, class readiness, attendance), manage trial experiences and conversions, handle crisis and issue management, audit operations and team performance
Seniority
Senior, hands-on IC