Door Staff - AEG Presents Great Lakes - Masonic Temple
Core
Screen guests, scan tickets, check credentials, and manage crowd control for concerts and events at the venue.
Role type
Entry-level event security and guest services associate
Builds
Safe and enjoyable live entertainment experiences for guests, performers, and staff
Domain
Live entertainment / Event operations
Deliverable
product features
Required skills
Ticket scanning, ID verification, crowd control, de-escalation, policy enforcement, emergency evacuation coordination, light cleaning, physical stamina (lifting 50 lbs, standing/walking long periods)
Preferred skills
Previous event industry experience, knowledge of music industry
Technologies
None
Responsibilities
Screen guests upon arrival and scan tickets for entry; check credentials for backstage and restricted areas; monitor alcohol consumption and guest conduct; enforce venue policies and procedures; act as a member of the emergency evacuation team; direct guests to venue areas; monitor external venue areas; address unsafe or disorderly conduct; monitor venue during guest arrival and exit for safety compliance; perform light cleaning during and after events.
Seniority
Entry-level, hands-on IC