Senior Customer Success Engineer, Audit
Core
Drive adoption, value realization, and workflow excellence for audit customers using Fieldguide's platform to automate assurance and audit tasks.
Role type
Senior Customer Success Engineer (Audit)
Builds
Audit workflows, templates, and engagement structures within the Fieldguide platform
Domain
Cybersecurity, privacy, and financial audit
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
audit lifecycle expertise, workflow configuration, change management, cross-functional collaboration, data model understanding, AI workflow interest
Preferred skills
LLM or prompt creation experience, prior audit practitioner experience at a firm
Technologies
Fieldguide platform, LLMs, prompt creation tools
Responsibilities
Configure workflows and templates for audit teams, translate audit standards into scalable workflows, lead customer enablement and training, identify usage gaps and recommend improvements, collaborate with Product and Engineering to influence roadmap, support renewals and expansion
Seniority
Senior, hands-on IC
