Practice Administration Manager
Core
Oversee patient services operations, lead a dedicated team, and ensure exceptional patient experiences while maintaining administrative excellence in a reproductive medicine clinic.
Role type
Senior Patient Services Manager
Builds
Patient scheduling, registration, check-in processes, and a supportive patient services environment
Domain
Healthcare / Reproductive Medicine
Deliverable
dashboards & analysis
Required skills
Team leadership and mentoring, Patient scheduling and registration management, Conflict resolution and complaint handling, Cross-departmental coordination, Policy and procedure development, Data analysis for service improvement, Documentation and record management, Staff training and onboarding, Multitasking in fast-paced environments, Proficiency with EHR and scheduling software
Preferred skills
Experience in Australian healthcare settings, Knowledge of Australian healthcare compliance and regulatory requirements