Intensive Case Manager (Supportive Housing)
Core
Provide intensive, flexible, and responsive client-focused support to assist individuals experiencing homelessness to obtain and sustain housing, improve health, and develop community connections.
Role type
Intensive Case Manager (Supportive Housing)
Builds
Housing outcomes and stability for clients with complex needs and challenging behaviours
Domain
Social Services / Homelessness Support / Mental Health
Deliverable
client delivery
Required skills
assertive outreach, case plan development, advocacy, stakeholder collaboration, problem-solving, time management, relationship building
Preferred skills
tertiary qualification in human services, understanding of housing/homelessness policy, valid Victorian Driver's License
Technologies
case management systems
Responsibilities
Conduct assertive and persistent outreach to engage people sleeping rough; Develop and implement case plans with clients; Advocate for clients with external agencies; Ensure high-standard processing and reporting; Participate in team meetings and performance management processes; Maintain safety and wellbeing of all stakeholders.