Claiming and Billing Manager
Core
Lead finance and administrative functions for Home and Community Support (HCS) businesses, managing end-to-end claiming and billing from admission to departure.
Role type
Manager, HCS Claiming and Billing
Builds
Accurate funding claims, reconciliations, and revenue maximization for aged care homes.
Domain
Aged care / Home and Community Support
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
Team leadership and mentoring, HCS claiming and billing expertise, process improvement and root cause analysis, stakeholder management, financial reconciliation, compliance management, system upgrade management
Preferred skills
Certificate IV or Diploma in Business Administration, experience in transactional finance or service delivery environments
Technologies
Microsoft Office, complex business systems
Responsibilities
Lead and develop the HCS Claiming and Billing team through transitions and system upgrades, oversee monthly funding and claims processes including lodgements and reconciliations, drive process improvement by identifying pain points and implementing standardised procedures, partner with senior operational and finance leaders to improve efficiency and controls, support accurate billing and resolution of outstanding bank reconciliation items, ensure accuracy and compliance of finance systems and operational deliverables
Seniority
Manager, operational leadership