Member Experience & Spa - Receptionist
Core
First and last point of contact for members and guests at a premium multi-sport facility, managing reception, spa services, and member relations.
Role type
Member Experience & Spa Receptionist
Builds
Member retention and satisfaction through premium service delivery
Domain
Sports & Recreation / Hospitality
Deliverable
client delivery
Required skills
Customer service, payment transaction processing, problem-solving, communication, technology usage (Microsoft Office)
Preferred skills
Spa operations knowledge, Mindbody software proficiency, First Aid/CPR certification
Responsibilities
Greet members and guests, manage reception duties, process payments, coordinate spa services, maintain high service standards
Seniority
Entry-level to Junior
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