Volunteer Retention Manager (Volunteer, Unpaid)
Core
Develop and implement organization-wide volunteer retention strategies, oversee engagement analytics, and partner with Team Leads to improve volunteer satisfaction and long-term commitment.
Role type
Volunteer Retention Manager
Builds
Volunteer engagement programs, retention reporting systems, and asynchronous management resources for Team Leads
Domain
Nonprofit / Volunteer Management / Organizational Development
Deliverable
dashboards & analysis
Required skills
Volunteer management, talent management, employee engagement, workforce analytics, project management, stakeholder partnership, program design, data analysis
Preferred skills
Large volunteer community management, volunteer lifecycle management, dashboard reporting tools (Airtable, Power BI, Excel), cross-functional leadership
Technologies
Airtable, Power BI, Excel
Responsibilities
Develop retention strategies and engagement programs, analyze volunteer participation and attrition trends, act as retention advisor to Team Leads, design recognition and feedback mechanisms, conduct retention and exit interviews, produce executive-level retention reports
Seniority
Mid-level, hands-on IC