Senior Billing Specialist
Core
Own accurate and timely billing operations, serving as a key escalation point for billing-related issues across the quote-to-cash process.
Role type
Senior IC billing specialist
Builds
Vendor Finance funding invoices, custom invoices for strategic accounts, and manages chargebacks, refunds, and credits.
Domain
SaaS / Fintech / Payments
Required skills
Billing operations, invoice generation, account reconciliation, financial controls, complex issue investigation, risk assessment, root-cause analysis, advanced Excel/Google Sheets, ERP systems
Preferred skills
Zuora, Salesforce, payment processors, SaaS, fintech, payments, high-growth technology environment
Technologies
Zuora, Salesforce, ERP systems, payment processors
Responsibilities
Oversee account billing status and the complete billing cycle; Create Vendor Finance funding invoices and resolve tax/lender fee issues; Support Enterprise billing by validating pricing and terms; Manage card and ACH chargebacks end to end; Manage cancellations, refunds, credits, and write-offs; Perform billing audits and reconciliations including month-end close support.
Seniority
Senior, hands-on IC