Business System Analyst
Core
Design technology-enabled solutions and reporting tools to solve business problems, improve workflows, and enable effective decision-making within the disability support sector.
Role type
Business System Analyst
Builds
System and reporting solutions, IT roadmap, process documentation, and user guides
Domain
Disability support services / Business Systems
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Business process analysis, stakeholder engagement, system configuration, workflow improvement, process documentation, vendor management, IT roadmap development
Preferred skills
Experience in the disability sector, familiarity with Brevity systems
Technologies
Enterprise systems, reporting tools, third-party software solutions
Responsibilities
Lead the development of an IT roadmap, research and analyze existing business practices, lead workshops to document business requirements, manage system updates and reporting builds, identify inefficiencies and recommend optimal business practices
Seniority
Mid-level, hands-on IC
