QA Analyst
Core
Ensuring quality and stability of enterprise applications in a production support environment by acting as a critical quality gate for Tier 2 fixes, releases, and patches.
Role type
Senior QA Analyst (Production Support)
Builds
Enterprise applications (SaaS, .NET, SharePoint)
Domain
Enterprise Software / Production Support
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Manual and automated testing, .NET testing, Microsoft SharePoint testing, Playwright (TypeScript), Selenium (Java), Defect lifecycle management, Regression testing, Release validation, Test automation framework development, AI-enabled testing tools
Preferred skills
ITSM platforms (ServiceNow), Power BI, GitHub Enterprise, GitHub Copilot, QA team coordination
Technologies
Playwright, TypeScript, Selenium, Java, Eclipse, VS Code, Azure DevOps, JIRA, TestRail, .NET, Microsoft SharePoint
Responsibilities
Own Tier 2 quality validation by reproducing issues and validating fixes; Perform manual and automated regression, impact, smoke, and targeted retesting; Build, maintain, debug, and execute automation scripts; Manage defects throughout their lifecycle; Produce clear documentation covering test results and release readiness; Collaborate with support and technical teams to validate vendor fixes.
Seniority
Senior, hands-on IC
