Medical Receptionist – Neutral Bay
Core
First point of contact for patients, managing appointments, records, and reception operations in a medical practice.
Role type
Medical Receptionist
Builds
Patient appointment schedules, organized patient records, and efficient reception workflows
Domain
Healthcare / Medical Practice
Deliverable
product features
Required skills
Patient scheduling, record management, phone management, accounts collection, mail sorting, stock control, MS Office proficiency
Preferred skills
Medical terminology knowledge, multi-tasking in fast-paced environments
Responsibilities
Greet patients and ensure comfort, schedule appointments, manage patient records, handle accounts collection and arrears, maintain reception area cleanliness and stock, collaborate with medical staff on schedule changes, manage incoming/outgoing mail