Executive Housekeeper
Core
Lead the housekeeping department to maintain presentation, cleanliness, and overall standards of a five-star hotel, ensuring exceptional guest experiences.
Role type
Senior operational leader (Executive Housekeeper)
Builds
Housekeeping operations, guest room readiness, public space presentation
Domain
Luxury hospitality
Required skills
Departmental budget management, team leadership and development, operational planning, stock control, guest complaint resolution, financial reporting, compliance management
Preferred skills
Experience in luxury hotel sector, strong financial acumen, ability to motivate diverse teams, proactive problem-solving
Technologies
Hotel management systems, operational programs
Responsibilities
Oversee daily housekeeping activities and set departmental targets, manage departmental budgets and labour scheduling, recruit and develop housekeeping staff, monitor team performance and guest satisfaction, ensure compliance with safety and conduct policies, communicate with other department heads
Seniority
Senior, hands-on IC with leadership responsibilities