Senior Consultant
Core
Senior Network Technical Specialist responsible for 24/7 NOC operations, incident management, and infrastructure stability for enterprise clients.
Role type
Senior IC Network Infrastructure Engineer (NOC)
Builds
Production network services and infrastructure for enterprise clients
Domain
Telecommunications / Network Infrastructure / Managed Services
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Routing, Switching, SD-WAN, Network Security, Infrastructure management, ITSM/ITIL frameworks, Enterprise monitoring tools, Ticketing systems, SLA management, Vendor coordination (Cisco, Juniper, Palo Alto, etc.), Technical documentation, Rotating shift rostering
Preferred skills
Telco/ISP experience, Network Automation (Python, Ansible), Government/Public sector compliance, Large-scale network transformation, Cloud networking (AWS, Azure, GCP)
Technologies
Cisco, Juniper, Palo Alto, Meraki, Microsoft, F5, Windows, Linux, VMware, Commvault, NetApp, Netscaler, Fortigate, Velocloud, Solarwinds, ServiceCentral, Magpie, Splunk, Merge, AWS, Azure, GCP
Responsibilities
Own full lifecycle of incidents, service requests, problems, and changes; Deliver proactive and reactive network support; Represent team in Change Advisory Board (CAB) meetings; Coordinate with third-party vendors; Engage with customers across voice and digital channels; Provide technical mentorship to junior engineers; Assess customer IT environments and recommend enhancements; Develop strategies to enhance network performance and resilience; Produce and maintain technical documentation; Stay current with emerging technologies and industry trends
Seniority
Senior, hands-on IC with mentorship responsibilities
