Process Improvement Lead
Core
Design and implement operational frameworks, workflows, and controls for a new government healthcare contract, focusing on claims administration and financial services operations.
Role type
Senior Process Improvement Lead (Operations)
Builds
Operational frameworks, standardized procedures, and workflow enhancements for claims and financial services.
Domain
Healthcare / Government Contracting / Claims Administration
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Process improvement methodologies, claims operations expertise, project management, operational controls design, workflow optimization, performance analysis, cross-functional collaboration, regulatory compliance knowledge.
Preferred skills
Lean Six Sigma certification, large-scale project implementation experience, government contract experience.
Technologies
Lean Six Sigma, Project Management tools
Responsibilities
Support the stand-up and implementation of a new government healthcare contract; Partner with leaders to assess processes and implement improvement solutions; Design and implement standardized operating procedures across claims and financial services; Monitor claims and financial inventory to identify trends and bottlenecks; Develop workflow enhancements to improve efficiency and consistency; Establish and monitor operational controls for compliant execution; Coordinate large-scale process transformation projects; Analyze operational performance and recommend corrective actions; Provide leadership updates on process initiatives and risks.
Seniority
Senior, hands-on IC
