Lifecycle Assurance Manager
Core
Turn technology investments into lasting customer value by optimizing hardware, software, licenses, and service agreements throughout the technology lifecycle.
Role type
Senior Lifecycle Assurance Manager (Customer Advisory)
Builds
24-month rolling plans for software upgrades, hardware replacement, and cloud/SaaS adoption aligned with customer IT roadmaps.
Domain
IT Infrastructure & Software Licensing
Required skills
Customer advisory, IT lifecycle management, software licensing, data analysis, governance, automation, cloud strategy, security compliance, stakeholder management
Preferred skills
Cisco product portfolio knowledge, observability, AI infrastructure, application sovereignty
Technologies
Vendor portals, asset management tools, automation tools, cloud platforms, SaaS
Responsibilities
Review vendor portals quarterly to reconcile licenses and hardware; track End-of-Life/End-of-Service milestones; analyze usage to optimize costs; develop 24-month upgrade roadmaps; monitor security patches and support coverage; present lifecycle insights in Quarterly Business Reviews.
Seniority
Senior, hands-on IC
