User Experience (UX) Designer
Core
Design self-service solutions and customer journeys for Telia Bedrift's business administrators and users to increase customer satisfaction.
Role type
UX Designer
Builds
Self-service portals and digital experiences for enterprise customers
Domain
Telecommunications / B2B
Deliverable
product features
Required skills
User research (interviews, testing), prototyping, Figma/FigJam, plain language content design, universal design (WCAG)
Preferred skills
Bachelor's in design, 3-5 years experience, data-driven design evaluation
Technologies
Figma, FigJam
Responsibilities
Collaborate with developers and product owners to design user-focused solutions; Map user needs and journeys; Conduct and analyze user tests and interviews; Create sketches and prototypes; Advocate for design value across the organization
