Telstra Retail: Part Time Customer Service & Sales Consultant CAROLINE SPRINGS
Core
Provide frontline support by assisting customers with product selection, service activation, and troubleshooting basic issues in a retail store.
Role type
Part-time retail sales and customer service consultant
Builds
Telecom products and services for individual consumers
Domain
Telecommunications retail
Deliverable
product features
Required skills
consultative selling, customer service, product knowledge, troubleshooting, KPI achievement
Responsibilities
Help customers find the right products and services, offer informed guidance on tech solutions, meet and exceed sales targets and KPIs, collaborate with the team to support store goals