Forward Deployed Engineer
Core
Own the client side of the technology, managing the full lifecycle from technical due diligence and access rollout to day-to-day support and adoption reporting.
Role type
Senior Forward Deployed Engineer (B2B SaaS implementation)
Builds
Client deployments of an institutional AI operating layer (shared memory, workflow mining, agentic automation)
Domain
B2B SaaS, Enterprise IT, AI/LLM Operations
Deliverable
production ML models
Required skills
OAuth, service accounts, APIs, SSO, Google Workspace admin, Microsoft 365 admin, access control, SQL, data warehouse management, log analysis, Python scripting, TypeScript, LLM tools (Claude, MCP, agents)
Preferred skills
Forward-deployed engineering on B2B SaaS, security questionnaires (SOC 2, ISO 27001, GDPR), HRIS/ERP/CRM integration, macOS/Windows desktop support, Russian language
Technologies
1Password, Google Workspace, Microsoft 365, Claude, MCP, Anthropic
Responsibilities
Answer technical/security/compliance questions during due diligence, run technical questionnaires and maintain connector tables, configure client access (Google/Microsoft/Slack/HRIS/DWH), manage pilot scope and install sessions, handle L1/L2 support and bug reporting, report adoption metrics to GTM
Seniority
Senior, hands-on IC