Customer Field Technician
Core
Install, repair, and maintain nbn products and services (copper, fibre, fixed wireless) at customer premises, including cabling, jointing, splicing, and fault diagnosis.
Role type
Field Technician (Telecommunications Infrastructure)
Builds
nbn Customer Premises Equipment (CPE) and network cabling
Domain
Telecommunications / Broadband Infrastructure
Deliverable
physical/clinical work
Required skills
copper and fibre network installation, fault finding, cabling (jointing, jumpering, splicing), customer premises equipment (CPE) installation, autonomous work, customer service
Preferred skills
extensive experience with fixed wireless or non-fixed line installs
Technologies
nbn network technologies, copper cabling, fibre optics
Responsibilities
Cabling installation (copper and fibre) including jointing, jumpering and splicing; Customer premises installation of nbn CPE; Fault diagnosis and repair of nbn cabling networks and nbn CPE
Seniority
Individual Contributor, hands-on field work