VP Portfolio Manager
Core
Leads a team managing service, issue resolution, and marketing compliance for fintech partner relationships across card issuing, payments, and lending programs.
Role type
VP Portfolio Manager (Team Lead & Strategy)
Builds
Fintech partner service operations and compliance frameworks
Domain
Banking / Fintech / Payments
Deliverable
client delivery
Required skills
Team leadership, issue escalation management, regulatory oversight, third-party risk management, strategy development, operational metrics analysis, compliance review, stakeholder communication
Preferred skills
Experience with AI tools for productivity, process improvement
Technologies
Approved artificial intelligence tools
Responsibilities
Manage team of Relationship Managers and Coordinators; oversee partner program support and issue escalation; ensure regulatory compliance and third-party risk controls; develop team strategies and operational improvements
Seniority
VP, strategic leadership & team management
