Senior Product Engineer, AI
Core
Build Fin's AI-powered customer support products by bridging machine learning research with production software engineering.
Role type
Senior Product Engineer (AI/ML)
Builds
AI customer agents and support features for businesses
Domain
Customer support software / Machine Learning
Deliverable
production ML models | product features
Required skills
Python, Ruby, software engineering fundamentals, prototyping, system scalability, technical leadership
Preferred skills
data analytics, statistical modeling, transformer neural networks, unsupervised clustering
Technologies
Python, Ruby on Rails, ML frameworks
Responsibilities
Build systems powering flagship AI products, bring proof-of-concept code to production, partner with product teams to shape AI experiences, contribute to ideation through implementation and testing, mentor other engineers, raise technical standards
Seniority
Senior, hands-on IC with mentorship
