Claims Officer
Core
Manage workers compensation claims and provide early intervention advice for low risk/no lost time injuries.
Role type
Claims Officer (Injury Management)
Builds
Workers compensation claim outcomes and return-to-work plans
Domain
Health Care / Workers Compensation
Deliverable
client delivery
Required skills
Workers Compensation regulations, Return to Work Act, case coordination, stakeholder liaison, triage, confidentiality management, high-level administration
Preferred skills
Self-insured environment experience, injury management qualifications, similar claims assistance experience
Technologies
Intermediate computer skills
Responsibilities
Deliver customer service through the Claims Management process, provide early intervention injury information and advice, coordinate case conferences and schedules, liaise with internal and external stakeholders, monitor and triage queries
Seniority
Junior to Mid-level, part-time (0.6 FTE)