Team Leader
Core
Leading frontline teams to deliver high-quality, consistent care services to participants with disabilities and young persons in care.
Role type
Team Leader (Human Services)
Builds
Safe, positive care environments for clients and employees
Domain
Disability services and child safety
Deliverable
physical/clinical work
Required skills
Coaching and mentoring staff, rostering and onboarding, compliance monitoring, budget and household operations management, conflict resolution, risk management, crisis management
Preferred skills
Continuous improvement, staff development, building relationships with families and stakeholders
Technologies
N/A
Responsibilities
Leading, coaching, and supporting staff to deliver consistent, high-quality care; Overseeing rosters, onboarding, and training; Monitoring compliance, reporting, and progress notes; Managing budgets and household operations across MSJ homes; Handling disputes, conflict resolution, and risk management; Participating in on-call rotations and providing coverage when required
Seniority
Mid-level, hands-on leadership