Team Leader
Core
Lead a team to deliver high-standard customer service and ensure safe, efficient operations during shifts in a pub/cafe environment.
Role type
Team Leader (Assistant Manager level)
Builds
Customer experiences and safe, compliant shift operations
Domain
Hospitality / Food & Beverage
Deliverable
product features
Required skills
Team leadership, customer service, shift coordination, safety compliance, allergen control, adaptability, attention to detail
Responsibilities
Open and close the business, deputize for management, coordinate the team during busy shifts, maintain safety and cleanliness standards, resolve issues, provide exceptional customer service
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