Product Manager
Core
Own and evolve the customer experience from A to Z across the entire product lifecycle for Telia's consumer services in communication, safety, and security.
Role type
Product Manager (Customer Experience & Safety)
Builds
Communication, safety, and security services for Telia's Nordic consumer base
Domain
Telecommunications / Consumer Services
Deliverable
product features
Required skills
Product lifecycle management, customer insight analysis, roadmap definition, cross-functional leadership, requirement definition, prioritization, commercial value creation
Preferred skills
Technical curiosity, data-driven decision making, clear communication, ability to drive execution in complex organizations
Responsibilities
Own and evolve product areas through the full lifecycle from insight to launch and improvement; Develop safety and security services giving customers more control and trust; Create better customer experiences through insights and value chain improvements; Manage and improve communication platforms including voice, messaging, and person-to-person services; Define business, functional, and non-functional requirements; Lead cross-functional teams across Product, Technology, IT, Marketing, CRM, and Sales
Seniority
Mid-Senior, hands-on IC