Sr. Manager, WiFi Experiences
Core
Identify, develop, and deliver new WiFi product experience propositions across digital, physical, and human-assisted channels to reduce customer friction and maximize value.
Role type
Senior Manager, Product Experience & Strategy
Builds
WiFi product experience propositions and go-to-market execution
Domain
Consumer Internet Services / Connectivity
Deliverable
product features
Required skills
Customer experience strategy, Product management, Data analysis, Business case development, Cross-functional partnership, Customer journey mapping
Preferred skills
Connectivity or internet services background, Consumer technology experience
Technologies
None explicitly listed
Responsibilities
Identify customer friction and whitespace opportunities across the WiFi journey, Build experience concepts and business cases with Finance, Partner with Product teams to translate requirements into solutions, Coordinate cross-functional go-to-market planning, Leverage behavioral data to evaluate experience performance
Seniority
Senior Manager, strategic execution & cross-functional leadership
