Senior Systems Administrator
Core
Provide Tier 2 support and maintain large enterprise environments spanning CONUS and OCONUS boundaries for a Federal Intelligence Agency.
Role type
Senior Systems Administrator (Windows/Linux)
Builds
Hybrid Windows & RHEL infrastructure across multiple security enclaves
Domain
Federal Intelligence / Enterprise IT Operations
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Active Directory, DNS, DHCP, DFS, LDAP, Windows Server administration, Linux administration, Application troubleshooting, Incident management, Ticketing systems (Service Now/NETS), ITIL v3
Preferred skills
PowerShell, Microsoft System Center Configuration Manager, Virtualization (VMware, Citrix), Microsoft Exchange, Networking, Site-specific mission certification (IAT II)
Responsibilities
Manage Windows and Linux workstations on EVD and physical systems; Troubleshoot application functionality, crashes, and performance; Investigate user performance and collaborate with external teams; Resolve escalated service desk requests; Provide remote end-user desktop support; Identify and resolve system incidents with short-term and long-term solutions; Participate in special projects; Provide initial triage, response, and notifications for incidents
Seniority
Senior, hands-on IC