Business Operations Lead
Core
Lead high-stakes cross-functional projects and initiatives from scoping to launch, acting as a strategic partner to leadership while building operational playbooks and AI workflows.
Role type
Senior Business Operations Lead (Player-Coach)
Builds
Cross-functional project portfolios, operational playbooks, and AI-driven business processes
Domain
Fintech / B2B Card Payments / Spend Management
Required skills
Cross-functional project management, strategic planning, executive communication, AI tool adoption, structured thinking, data analysis, stakeholder influence, process design
Preferred skills
Fintech/SaaS experience, startup environment experience, SQL, low-code tools
Technologies
AI tools, spreadsheets, low-code platforms
Responsibilities
Own and run the company's highest-priority cross-functional initiatives; manage and coach the Business Operations Associate; translate executive goals into actionable work for teams; scope and evaluate new business opportunities; lead specific AI initiatives to automate business processes; build templates and cadences for repeatable project work
Seniority
Senior, hands-on IC with team leadership
