QA Manager
Core
Oversee QA service delivery for 2–6 PlayStation Studios titles, managing resources, budgets, and stakeholder relationships to ensure high-quality testing across the SDLC.
Role type
Senior QA Manager (Service Delivery)
Builds
High-quality QA testing services for PlayStation Studios titles
Domain
Interactive media / Video game development
Required skills
QA testing methodologies, SDLC practices, resource planning, budget oversight, team leadership, stakeholder management, risk management, process improvement
Preferred skills
Global/cross-cultural team management, Testing as a Service (TaaS), IT service management, ITIL, PMP, PRINCE2, ISTQB, Lean Six Sigma
Technologies
None explicitly stated
Responsibilities
Oversee QA service delivery for assigned titles, build relationships with development studios, develop service engagement strategies, manage resources and budgets, improve operational efficiency, lead and develop QA teams, manage SLAs/OLAs, facilitate stakeholder communication, manage risks and escalations, drive continuous improvement
Seniority
Senior, hands-on IC with management responsibilities
