Client Experience Specialist
Core
Support account leads in delivering forward-thinking insights and client communications by coordinating deliverables, managing project plans, and translating data into actionable recommendations.
Role type
Client Experience Strategy Specialist (Account Coordination)
Builds
Client-facing reports, project roadmaps, and campaign performance documentation
Domain
Marketing technology and client services
Deliverable
dashboards & analysis
Required skills
Project management, cross-functional coordination, client communication, data translation, risk flagging, documentation management
Preferred skills
Experience with Asana, Microsoft Office Suite, campaign launch support
Responsibilities
Prepare meeting agendas and client communications, maintain project timelines and trackers, coordinate with media and analytics teams, assist in campaign launches and reporting, prepare recurring client reports, flag risks and budget concerns, ensure client records and contracts are current
Seniority
Junior to Mid-level, hands-on IC