General Manager - Delivery Operations
Core
Own the complete delivery outcome for the Moonachie, NJ warehouse, including fleet, personal, and food safety, delivery success, on-time performance, and driver productivity across day and night shifts.
Role type
Senior General Manager, Delivery Operations
Builds
A reliable final-mile delivery network for independent coffee shops and food establishments
Domain
Logistics, Last-Mile Delivery, Food & Beverage Supply Chain
Required skills
Operations management, multi-shift leadership, safety program management, food safety compliance, routing optimization, P&L ownership, cross-functional project management, staffing management
Preferred skills
OSHA, DOT, or relevant safety certifications
Technologies
Telematics systems, routing software, instant messenger tools
Responsibilities
Own driver safety and training strategy; manage delivery performance metrics and scorecards; oversee capital expenditures for fleet and equipment; manage shift-level staffing and overtime budgets; implement food safety programs; lead major delivery initiatives and routing optimization; model servant leadership for AGMs; drive continuous improvement and cross-functional problem solving.
Seniority
Senior, hands-on IC with leadership through leaders