Operations Manager, DC
Core
Lead and supervise a fulfillment operations team managing inbound, pick/pack, outbound shipments, and inventory to meet client SLAs and quality targets.
Role type
Senior Operations Manager (Fulfillment/DC)
Builds
Fulfillment operations for retail clients
Domain
Retail / Logistics
Required skills
Lean process improvement, Six Sigma, team leadership (up to 100), shift planning, quality assurance, budget management, SOP development, data analysis, Microsoft Excel
Preferred skills
Six Sigma certification, continuous improvement methodologies
Technologies
Microsoft Office (Excel), Lean tools, Six Sigma frameworks
Responsibilities
Manage inbound, pick/pack, and outbound operations; ensure safety and productivity; lead performance management and training; oversee quality assurance metrics; manage seasonal staffing; control budget; drive continuous improvement initiatives.
Seniority
Senior, hands-on IC with management responsibilities