Telecom Project Manager
Core
Coordinate telecom projects including 10DLC, TFN, short code registration, number reputation management, and porting requests to ensure on-time, on-budget delivery.
Role type
Telecom Project Manager
Builds
Telecom service delivery and number porting workflows
Domain
Telecommunications / Cloud Contact Center
Required skills
Project management, stakeholder communication, Microsoft Project, Microsoft Excel, Microsoft Word, Salesforce, number porting processes, number reputation management, 10DLC/TFN/short code registration
Preferred skills
Networking experience, night shift availability
Technologies
Microsoft Project, Microsoft Excel, Microsoft Word, Salesforce, Numeracle
Responsibilities
Manage 10DLC, TFN, and short code registration from inception to completion; Monitor port requests and Number Reputation Management (NRM) projects; Serve as liaison between Porting/Numeracle teams and internal teams/end users; Review and verify orders to schedule service installation; Manage number transfer issues outside normal process; Provide customer education on porting and NRM processes.
Seniority
Mid-level, hands-on IC
