ServiceNow Developer (Contractor)
Core
Mid-level ServiceNow Developer supporting global ServiceNow platform operations, development, and integrations for Sony Interactive Entertainment.
Role type
mid-level ServiceNow developer (contractor)
Builds
ServiceNow platform solutions, integrations with enterprise systems, and operational support processes
Domain
IT Service Management (ITSM) / Enterprise Workflow Automation
Required skills
ServiceNow configuration and development, ITSM processes (Incident/Change/Problem/Request), JavaScript, REST APIs, data integrations
Preferred skills
IntegrationHub, Flow Designer, MID Servers, CMDB, CI/CD, ServiceNow Automated Test Framework, Platform Analytics, Virtual Agent
Technologies
ServiceNow, IntegrationHub, Flow Designer, REST, SOAP, MID Servers, JavaScript, Glide API
Responsibilities
Manage incident response and queue, develop/maintain integrations, configure and test ServiceNow solutions, create technical documentation, participate in agile team activities
Seniority
Mid-level, hands-on IC
